Beware of MyChart Email Scams

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Patients have reported receiving fraudulent emails from email accounts posing as MyChart. If you receive an unexpected email from MyChart, or a message similar to the examples shown below:

  • Do NOT click any links, including the “unsubscribe” link
  • Do NOT provide any personal or financial information
  • Do NOT reply to the email
  • DO delete the email immediately

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How to Stay Safe from Scam Emails

Look out for the common signs of scam messages, including:

  • Misspelled words
  • A suspicious sender or email address
  • An email from Unity’s MyChart portal will be labeled “Your Unity Health Team” from the email address: YourCareTeam@UnityHealthCare.org
  • Urgent or threatening language
  • Unexpected links in the email
  • Requests for passwords or sensitive data
  • Unexpected attachments

The safest way to access your health record is directly through the secure MyChart App downloaded on a trusted device. Click here for more tips on how to protect yourself from MyChart scams and fraud. ‍