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Greeter Program
What is the role of the Greeter?
The overall role of the Greeter is to assist in facilitating consumer centered
care for our patients, which includes patient acknowledgment and promoting
better customer service. The Greeter will be part of a team providing quality
care to our patients. Greeters facilitate the following:
- Greets patients at the
entrance of the Health Center.
- Directs patients to
appropriate departments throughout the health center.
- Serve as the first point of
contact for our patients.
What is the Purpose of the Greeter Program?
- To provide a user-friendly
(customer service) environment for UHC patients and family members.
- To assist patients in
navigating and understanding the complex UHC health care system.
- To provide an environment to
inspire a positive perception of UHC patient care.
Greeter Program Pilot Sites
The Greeter
Program will be launched at 3 Unity Health Care sites in June 2005:
Join our team of
Volunteers!
If you are interested in
volunteering with the Unity Health Care Greeter Program, or another UHC
volunteer program, please contact :
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